Frequently Asked Questions

Edgewater Candles are made from midwestern soy wax, cotton wicks, and a blend of essential oils and phthalate-free scented oils. Using only these simple materials, with no additives or dyes, our candles are clean burning and long lasting.

Yes. Our Mason Jars can be reused once the wax has been spent and the jar has been cleaned.

Yes. We make our candles and all of our products by hand in Illinois.

Yes, please use the contact form to get in touch and we'll send you all the details.

Yes! Click here to order, or contact us for more wholesale information.

Our candles can be found in several retail locations. Click here to view a map for more information.

We sometimes send discount codes or coupon codes in our newsletter, we include special codes occasionally with your order, and we may announce a code on social media from time to time. Certain discount codes may only be used on regularly priced items on our website, and exclude one of a kind items like ceramics. You can sign up for our newsletter at the bottom of this page.

Shipping & Returns

We will ship your order via UPS within 5 business days. You'll receive tracking information as soon as your package is sent. International shipping is not available at this time.

Unused purchases ordered online may be returned for a refund within 30 days of purchase. Just send the item back to us and we'll issue a full refund. If you'd like us to purchase a return shipping label for you, contact us - we can send you a new label and we'll deduct the shipping cost from your refund. You can also bring your purchase back to our store for a refund or exchange by scheduling a personal shopping appointment.